Most of our products ship from our warehouse in Altamonte Springs, Florida.

Items that say "Drop Ship" are shipped to you directly from the manufacturers' warehouse, also within the United States.

Yes, we ship all over the world. Shipping costs will apply and are calculated at checkout. Duties and taxes are not included in your price. You are responsible for any taxes or duties assessed by your government once it arrives in your country.

Domestic orders within the USA can arrive within 1-7 business days; depending on where you are and what type of shipping service you choose.

We typically ship orders within 1 business day (this does not include weekends or holidays) and you will receive a tracking number via email once your shipment is being prepared.

We cannot provide estimates for overseas deliveries.

We use all major carriers including FedEx, UPS, USPS, and DHL.

If you have shipping limitations and cannot receive shipments from a certain carrier, please let us know by contacting us or by leaving an order comment at checkout.

We are an official direct distributor of every brand we carry, which means we receive our inventory directly from the manufacturer without any middleman along the way.

Sure, anyone can say that right? Well don't take it from us! Feel free to contact any one of the brands we carry to verify if we are indeed an official distributor. Don't worry, we won't be offended! We'll even provide their contact info for you!

We want you to love your purchase. If you are not satisfied with your order for any reason, we will gladly refund or exchange new and unused products within 30 days of delivery.

In order to maintain compliant with health and sanitary guidelines, we cannot accept returns of used products since we are dealing with personal care items.

The only exceptions are hair dryers, flat irons, and curling irons which may be returned in like-new condition.

Once your product is used we cannot accept it as a return due to health and sanitary concerns as outlined in our returns policy.

The only exceptions are hair dryers, flat irons, and curling irons which may be returned in like-new condition.

We do not manufacturer these products, we are just a distributor -- therefore, we cannot offer any type of satisfaction guarantee unfortunately.

Absolutely not! We are an official direct distributor of every brand we carry, which means we receive our inventory directly from the manufacturer without any middleman along the way. The condition in which you receive our products is exactly the same condition in which we receive them straight from the manufacturer.

As you can see from our Returns Policy, we do not even allow used products to be returned.

Here are some of the most common reasons our customers may think they received something used:

• Product has minor scratches, scuffs, or imperfections: this can occur when items inside the package are loose and bouncing around within the package during transit and handling.
• Product packaging is damaged: sometimes a products outer packaging may show signs of "shelf wear" from being on our shelves a long time. Additionally, rough handling from shipping carriers may result in the package getting dinged up during transit.
• Clipper/trimmer has oil residue all over: all trimmers and clippers come with their blades pre-oiled from the factory and you will often find one that has a little too much oil that got on places other than the blade. Most barbers are already aware of this.
• Clipper/trimmer has hair on it: rest assured that is not hair! As part of the production process, clippers and trimmers must pass a quality control test which involves cutting synthetic fibers. Sometimes these fibers are not cleaned thoroughly enough at the factory and may stick to the oil on the blades, so you may find a few stray pieces on your brand new device. Most barbers are already aware of this.

Since we are an official direct distributor of every brand we carry, every purchase is automatically eligible for any warranties offered our manufacturers. Most tools and electronic devices come with a manufacturer warranty of at least 1 year from the date of purchase.

Please keep in mind that this warranty is not provided by us, ProStylingTools, it is directly from the manufacturer of the product you purchased. Each manufacturer has it's own guidelines and procedures for their warranty and this information is usually included with your product either on the packaging or included literature.

If you need help locating the contact information for the manufacturer of your product, feel free to reach out to our customer service team and we'll be happy to provide it for you!

We also offer extended warranty plans through XCOVER, which covers you in cases of accidental mishaps. This additional coverage must be purchased at the same time you are purchasing your products and is also handled directly with XCOVER post-purchase.

Yes! We offer extended warranty plans through XCOVER, which can last 2-4 years depending on the coverage you choose. This plan covers more than the manufacturer warranty that you get included with you purchase (i.e. accidents, drops, mishaps, etc).

The coverage must be added to your purchase at the time you are buying the item you wish to cover, and any post-purchase claims are handled directly through XCOVER.

If your product is showing clear signs of defects upon arrival (i.e. won't turn on, makes a weird noise, buttons don't work), please contact us immediately so that we can assist with a replacement.

If the defect has started after your product has been used, please refer to the warranty information included with your product and contact the manufacturer for troubleshooting and service. Since we are an official direct distributor of every brand we carry, every purchase is automatically eligible for any warranties offered our manufacturers.

Each manufacturer has it's own guidelines and procedures for their warranty and this information is usually included with your product either on the packaging or included literature. If you need help locating the contact information for the manufacturer of your product, feel free to reach out to our customer service team and we'll be happy to provide it for you!

We accept all major US credit cards including Visa, Mastercard, American Express, Discover, and Diners Club. For your convenience, we also accept alternate payment methods such as Google Pay, Apple Pay, and Shop Pay.

For our in-store customers only, cash is also a payment option.

We do not accept PayPal, Venmo, Cash App checks, bank deposits, cryptocurrencies or any other payment methods not mentioned above.

When we issue a refund, you will typically receive an email from us confirming it has been completed. Although this means that it has been fully processed on our end, it does not mean that the funds will immediately reflect back on your account. Depending on your bank, the refund may take anywhere from 3 to10 business days to credit back to your account.

If over 2 weeks has passed since you were expecting a refund, please feel free to contact us and we'd be happy to look into it for you.

Orders may be automatically cancelled and refunded without you requesting it for a few different reasons:

• One or more of the items in your order are out of stock. You should have received an additional email from our customer service explaining more details.
• Our credit card processor flagged your payment as high risk and cancelled your order automatically.
• There was a product or pricing error in your order and we are unable to fulfill it.

If you are still unsure why your order was cancelled, please contact us for more info.

We sell to everyone! Not just licensed professionals.

However, licensed professionals can sign up for a wholesale account and shop from our wholesale site.

Yes, you can usually cancel your order up until it ships. Orders are typically shipped within 1 business day so you have to act fast in order to cancel your order before it ships. Please contact our customer service as soon as possible.

Please keep in mind, items that are drop-shipped are not shipped from our warehouse so we may not be able to cancel those in time.

We are unable to cancel orders after it has shipped. If your order has shipped and you no longer wish to receive it, you can attempt to "refuse" the shipment with the carrier by giving the package back to the driver who delivered it, or return it to the post office, UPS Store, FedEx Office, etc. You must write "RTS - REFUSED" on the package and inform the driver or carrier of your intent to refuse it and have it returned to sender.

VERY IMPORTANT! You must not open the box in order to refuse the package, otherwise you will be charged for it.

We want you to love your purchase. If you are not satisfied with your order for any reason, we will gladly refund or exchange it within 30 days of delivery. However, since we are dealing with beauty and personal care products, for health and hygienic concerns, all items returned must still be in new and unused/unopened condition. 

Only items in the categories below may be returned after being lightly used as long as they are still in like-new condition and including all original accessories, packaging, etc.:

Hair Dryers
Flat Irons
Curling Irons

To read our full return policy, click here.